Service / IR-10

Incident response

Incident response and fault investigation for safety-critical or operationally significant building system failures.

Discuss this requirement
SCOPERESPONSE / STABILISATIONICS / IR-10

The work

Respond to critical building system failures.

A critical system failure needs an early assessment of the fault, its effect on the building and the available temporary measures.

ICS can inspect the system, record its condition and define the investigation or recovery work.

What ICS can investigate

Check the complete operating sequence.

  • +Immediate system condition
  • +Fault extent and dependencies
  • +Available safe operating options
  • +Evidence preservation
  • +Requirements for specialist follow-on work

Outputs

Test results, findings and required work.

The report format and level of detail are agreed before the work starts.

Initial technical status

Actions and constraints record

Stabilisation recommendations

Investigation or recovery scope

Incident evidence summary

Contact ICS

Have the fault history and system records ready.

Discuss the work